About Us at Spinsup
We run Spinsup Casino for Australian players who want a straight answer: real licence, real games, real payouts. This page explains who is behind the platform and how we operate.
Our Story Since 2024
We launched in 2024 under SpinsUp Gaming N.V., a Curaçao-registered operator, because we kept hearing the same complaint: slow withdrawals, vague terms and support that disappears. So we built the platform around the three things players actually measure us on: payout speed, clear bonus terms and honest answers.
Within months of going live we signed 28 studios, including Pragmatic Play, Evolution and Nolimit City, and passed 6000 games in the library. Our VIP club grew to five tiers, and our 24/7 live chat became the channel most of you use first.
What We Offer You
The numbers behind the site
Our library is one of the largest you will find for Australian play. Every title runs on mobile via HTML5, with no app download required on iOS or Android.
| Category | Count |
|---|---|
| Total games | 6000+ |
| Slots | 5200+ |
| Live dealer tables | 350+ |
| Table games | 300+ |
| Jackpots | 150+ |
| Crash games | 40+ |
Payments and currencies
You can deposit from 40 AUD via PayID, Neosurf, CashtoCode, cards, Skrill, MiFinity, Jeton, Apple Pay, Google Pay and five cryptocurrencies. Withdrawals start at 50 AUD, with caps of 7500 AUD per day and 30000 AUD per week. We charge no fees of our own.
We accept AUD, USD, EUR, BTC, ETH and USDT, so you can play in the currency that suits you.
Our Licence and Regulation
Spinsup Casino operates under licence OGL/2023/174/0082, issued by the Curaçao Gaming Authority. The licence binds us to audited game fairness, segregated player funds and a formal complaint process you can escalate beyond our support team.
Regulation also means we verify identity before your first withdrawal. KYC requires a government-issued ID, proof of address and proof of your payment method, and takes up to 3 business days. Restricted jurisdictions, including the USA, UK, France and Sweden, are enforced at registration.
Security and Fair Play
All traffic between your browser and our servers runs over TLS encryption, and we store personal data under strict access controls. Game outcomes come from RNG engines certified by the studios and independent test labs, so neither we nor the provider can manipulate a round.
For crypto players, blockchain transactions give you a verifiable record of every deposit and withdrawal. Our no-fee policy means the amount you request is the amount that leaves the casino.
Our Commitment to You
Responsible gambling
Gambling has to stay entertainment. You can set deposit limits, loss limits and session reminders in your account settings, take a cool-off period, or self-exclude at any time. If it stops being fun, call Gambling Help Online on 1800 858 858, free and confidential.
- Deposit and loss limits you control
- Session reminders and cool-off periods
- Self-exclusion available on request
- Free support via Gambling Help Online (1800 858 858)
Transparency
We publish wagering requirements, bonus caps and withdrawal limits up front. Our welcome bonus carries a 40x wager, and the maximum bonus win of 15000 AUD plus the 14-day validity window are stated in the terms before you opt in.
How to Reach Our Team
Behind the platform we are SpinsUp Gaming N.V., headquartered in Curaçao, with support staff working around the clock in English, German, French and Italian. Live chat answers in minutes, and email to [email protected] suits anything that needs a document attached. VIP members from Gold tier up get a personal account manager with direct contact details.
Whether it is a KYC question, a withdrawal status or bonus terms, ask us first. We would rather fix a problem in one message than in five.
Frequently Asked Questions
Who owns Spinsup Casino?
We are owned and operated by SpinsUp Gaming N.V., a company registered in Curaçao, and we launched the casino in 2024.
What licence do you hold?
We operate under Curaçao licence number OGL/2023/174/0082, which requires audited game fairness and segregated player funds.
Is KYC verification required?
Yes. Before your first withdrawal we verify a government-issued ID, proof of address and proof of your payment method. Processing takes up to 3 business days.
How fast are withdrawals?
Crypto and e-wallet withdrawals take 0 to 24 hours. Cards and bank transfer take 1 to 5 business days. We charge no fees of our own.
What responsible gambling tools do you offer?
You can set deposit and loss limits, enable session reminders, take a cool-off period or self-exclude. Free confidential help is available at Gambling Help Online on 1800 858 858.